Job Description
Join our dynamic healthcare team in El Paso, TX! Sunrise Medical Center is seeking a compassionate and efficient Medical Receptionist for an immediate full-time position. As the first point of contact for patients, you'll play a vital role in delivering exceptional healthcare experiences while supporting our clinical staff. Enjoy competitive pay, comprehensive benefits, and a collaborative work environment.
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and empathy
- Schedule appointments efficiently using Epic EHR system
- Verify insurance coverage and collect copays
- Maintain organized medical records and confidentiality
- Handle multi-line phone systems and triage calls
- Assist with administrative tasks including billing documentation
- Coordinate with clinical staff for smooth patient flow
Qualifications
- High school diploma or equivalent required
- 1+ years of medical reception or front desk experience
- Proficiency with EHR systems (Epic preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and customer service skills
- Ability to multitask in a fast-paced environment
- Bilingual English/Spanish required
- CPR certification preferred