Job Description
We are seeking a dedicated and professional Medical Receptionist to join our growing team at Tampa Family Health Center. As the first point of contact for our patients, you will play a crucial role in ensuring our facility operates efficiently and that every visitor receives a warm welcome.
Why Join Our Team?
- Competitive salary ranging from $16.00 to $20.00 per hour.
- Comprehensive health, dental, and vision benefits.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment in the heart of Tampa.
If you have a passion for patient care and excellent organizational skills, we encourage you to apply.
Responsibilities
- Greet patients and visitors warmly upon arrival and assist with the check-in process.
- Manage the front desk operations, including answering multi-line phones and routing calls appropriately.
- Schedule patient appointments using electronic health record (EHR) systems and send automated reminders.
- Verify patient insurance information and process new patient registrations accurately.
- Handle incoming inquiries via email and phone with professionalism and empathy.
- Maintain and update patient records and medical files in strict compliance with HIPAA regulations.
- Coordinate with medical staff to ensure smooth daily clinic operations.
Qualifications
- High school diploma or GED required; post-secondary education in healthcare administration is a plus.
- Previous experience as a medical receptionist, front desk coordinator, or in a similar healthcare role is preferred.
- Strong knowledge of medical terminology and basic insurance verification processes.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent interpersonal and communication skills.
- Ability to multitask and thrive in a fast-paced environment.
- Detail-oriented with a strong commitment to patient confidentiality.