Job Description
Are you a compassionate professional looking to make a difference in patient care?
MedCore Healthcare Partners is seeking a dedicated Medical Receptionist to join our growing team in Baltimore, MD. This is an Immediate Hire opportunity for a detail-oriented individual who thrives in a fast-paced healthcare environment.
In this pivotal role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience from the moment they walk through the door. We offer a competitive salary, comprehensive benefits package, and the chance to work with a supportive team.
Responsibilities
- Front Desk Management: Oversee daily front desk operations, greet patients warmly, and ensure a professional and welcoming atmosphere.
- Appointment Coordination: Schedule patient appointments accurately using the practice management system and confirm appointments via calls or emails.
- Communication Hub: Answer incoming calls professionally, manage patient inquiries, and redirect calls to the appropriate medical staff or departments.
- Administrative Support: Maintain and update patient medical records, verify insurance information, and prepare new patient files.
- Financial Operations: Process payments, handle co-pays, manage incoming mail, and assist with basic billing inquiries.
- Queue Management: Organize the waiting area, check patients in upon arrival, and update their status in the system.
Qualifications
- Education: High School Diploma or GED required.
- Experience: Previous experience as a receptionist or in a medical office setting is highly preferred.
- Technical Proficiency: Familiarity with EMR/EHR software (e.g., Epic, AthenaHealth) and Microsoft Office Suite is a plus.
- Communication Skills: Excellent verbal and written communication skills with a patient-first approach.
- Organization: Strong attention to detail and the ability to multitask in a busy environment.
- Reliability: Must be punctual, professional, and able to maintain confidentiality at all times.