Job Description
We are seeking a dedicated and professional Medical Receptionist to join our growing healthcare team in Washington, DC. If you are passionate about patient care and possess exceptional organizational skills, we want to hear from you. This is an immediate hire opportunity with a competitive benefits package.
Our mission is to provide top-tier healthcare services with a personal touch. As the face of our clinic, you will play a crucial role in ensuring our patients feel welcomed and cared for from the moment they walk through our doors.
Responsibilities
- Front Desk Management: Greet and welcome patients warmly, manage check-in processes, and ensure a positive first impression.
- Scheduling: Schedule patient appointments efficiently using our EHR system and manage provider calendars.
- Communication: Answer multi-line phones professionally, screen calls, and route messages to the appropriate medical staff.
- Administrative Support: Verify patient insurance information, process payments accurately, and handle basic billing inquiries.
- Record Keeping: Maintain and update patient medical records, filing systems, and ensure HIPAA compliance.
- Customer Service: Assist patients with questions regarding directions, parking, and wait times to ensure a seamless experience.
Qualifications
- Education: High school diploma or GED required; completion of a receptionist or medical office assistant program is a plus.
- Experience: Minimum of 1-2 years of experience in a medical or dental front desk setting preferred.
- Technical Skills: Proficient in Microsoft Office Suite and electronic health record (EHR) software (e.g., AthenaHealth, Epic).
- Interpersonal: Strong verbal communication skills and a friendly, approachable demeanor.
- Organization: Ability to multitask in a fast-paced environment while maintaining high attention to detail.