Job Description
Join our dynamic healthcare team in Louisville as an immediate-hire Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for patients in our state-of-the-art clinic. This role offers competitive pay, comprehensive benefits, and the opportunity to make a meaningful impact in patient care. If you thrive in fast-paced environments and excel in customer service, apply today to start your rewarding career journey with us.
Responsibilities
- Greet and register patients efficiently while maintaining HIPAA compliance
- Manage appointment scheduling and coordinate with medical staff
- Handle patient inquiries via phone, email, and in-person
- Process insurance verifications and maintain accurate medical records
- Assist with billing procedures and payment collections
- Prepare and maintain clinic administrative documents
- Collaborate with healthcare teams to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 1 year experience in medical reception or healthcare admin
- Proficiency in EMR/EHR systems (Epic/Medent a plus)
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in high-pressure situations
- Basic knowledge of medical terminology and insurance protocols
- Valid CPR certification (or willingness to obtain)