Job Description
Join our dynamic healthcare team in Oakland as an immediate-hire Medical Receptionist! We're seeking a compassionate professional to serve as the first point of contact for our patients. This critical role requires exceptional organizational skills and a passion for patient care. Enjoy competitive compensation, benefits, and a supportive environment where you can thrive. Apply today to start your rewarding career in Oakland's vibrant medical community!
Responsibilities
- Manage patient scheduling, registration, and check-in/out processes
- Handle incoming calls and triage patient inquiries efficiently
- Verify insurance information and maintain accurate patient records
- Coordinate with clinical staff for seamless patient flow
- Process payments and manage billing documentation
- Maintain a clean, organized reception area
- Assist with administrative tasks as needed
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years of medical reception experience
- Proficiency in EMR/EHR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Ability to maintain patient confidentiality (HIPAA compliance)
- Professional demeanor with excellent customer service skills
- Availability for flexible shifts including weekends