Job Description
We are seeking a highly organized and empathetic Medical Receptionist to join our growing healthcare team in Fort Worth, TX. As the first point of contact for our patients, you will play a crucial role in creating a welcoming and efficient environment. We offer immediate hire opportunities for dedicated professionals looking to advance their career in the healthcare sector.
At Heartland Medical Center, we pride ourselves on providing exceptional patient care and clinical excellence. If you have a passion for helping others and possess strong administrative skills, we want to hear from you.
Responsibilities
- Manage Patient Intake: Greet patients warmly, verify insurance details, and complete check-in/check-out processes efficiently.
- Communication Hub: Answer incoming calls, respond to patient inquiries, and schedule appointments accurately using our scheduling software.
- Records Management: Maintain and update electronic health records (EHR) with precision and ensure patient data is confidential and compliant with HIPAA regulations.
- Administrative Support: Handle front desk operations, manage mail distribution, and assist with inventory and supply ordering.
- Insurance Verification: Assist patients with insurance questions and verify coverage prior to appointments to reduce financial barriers.
- Team Collaboration: Work closely with nurses and providers to ensure a seamless patient flow throughout the facility.
Qualifications
- Education: High school diploma or GED equivalent required; medical certification or receptionist diploma is a plus.
- Experience: 1-2 years of experience in a medical or dental front-desk setting preferred.
- Technical Skills: Proficiency in EMR systems (e.g., Epic, AthenaHealth) and Microsoft Office Suite is required.
- Communication: Excellent verbal and written communication skills with a professional and friendly demeanor.
- Organizational Ability: Strong multitasking skills with the ability to prioritize tasks in a fast-paced environment.
- Reliability: Punctual, dependable, and able to work flexible hours including occasional weekends.