Job Description
Immediate Hire Opportunity! Join our dynamic healthcare team as a Medical Receptionist in Reno, NV. We're seeking a compassionate professional to deliver exceptional patient experiences while supporting clinic operations. Enjoy competitive pay, comprehensive benefits, and a collaborative environment where your skills make a real difference in our community.
Reno Health Partners is a patient-centered practice committed to excellence. If you thrive in fast-paced settings and possess strong organizational abilities, we encourage you to apply today!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments and coordinate referrals across departments
- Verify insurance eligibility and maintain accurate patient records
- Handle multi-line phone systems and manage communications professionally
- Process payments, collect co-pays, and manage billing documentation
- Prepare exam rooms and assist providers with clinical support tasks
- Uphold HIPAA compliance and patient confidentiality standards
Qualifications
- Minimum 1 year medical office/reception experience required
- Proficiency with EHR systems (Epic or Athena preferred)
- Strong knowledge of medical terminology and insurance protocols
- Excellent customer service skills with conflict resolution abilities
- Ability to multitask in high-pressure situations with attention to detail
- High school diploma or equivalent; relevant certifications a plus
- Flexible schedule availability including occasional weekends