Job Description
Are you a compassionate and organized professional seeking an immediate opportunity to join a dynamic healthcare team in Lexington, KY? We are looking for a dedicated Medical Receptionist to serve as the first point of contact for our patients and ensure the smooth operation of our front office.
In this vital role, you will manage patient flow, handle insurance verification, and provide exceptional customer service. If you have a passion for healthcare and possess strong administrative skills, we encourage you to apply today for a rewarding career with excellent growth potential.
Responsibilities
- Greet patients warmly and professionally upon arrival, ensuring a welcoming environment.
- Manage front desk operations including check-in, check-out, and patient scheduling.
- Verify patient insurance information and collect co-pays accurately using our practice management software.
- Answer incoming phone calls with a friendly demeanor, screening calls and routing messages to the appropriate staff.
- Maintain and organize patient medical records, charts, and filing systems.
- Assist with inventory management and office supply orders as needed.
- Collaborate with clinical staff to ensure seamless communication and patient care coordination.
Qualifications
- High school diploma or GED required.
- Previous experience as a medical receptionist or front desk coordinator preferred.
- Proficiency in Microsoft Office Suite and Electronic Health Records (EHR) systems.
- Strong verbal and written communication skills with a focus on customer service.
- Ability to multi-task effectively in a fast-paced medical setting.
- Basic knowledge of medical terminology and insurance processes.
- CPR/BLS certification is a plus but not required.