Job Description
Are you a people person with a passion for healthcare? Austin Family Medicine is seeking a dedicated and organized Medical Receptionist to join our dynamic team.
We pride ourselves on providing exceptional patient care in a supportive environment. As our Receptionist, you will be the first point of contact for our patients, ensuring a smooth and welcoming experience from the moment they walk through our doors. If you are looking for a stable, rewarding opportunity in the heart of Austin, we want to hear from you.
Why Join Us?
- Competitive hourly pay and benefits package.
- Supportive and collaborative team environment.
- Opportunities for professional growth within the clinic.
- Convenient location in downtown Austin.
Responsibilities
- Manage the front desk operations, including greeting patients warmly and professionally.
- Verify patient insurance eligibility and process new patient registrations accurately.
- Schedule patient appointments via phone and EMR systems, ensuring optimal provider utilization.
- Answer incoming calls, redirecting them appropriately or taking detailed messages.
- Maintain the cleanliness and organization of the reception area and waiting lounge.
- Collect co-pays and process payments securely.
- Assist with light administrative tasks such as filing, faxing, and data entry.
Qualifications
- High school diploma or GED required; Medical Assistant or Receptionist certification is a plus.
- Previous experience in a medical or front desk reception role preferred (1+ years).
- Proficiency with electronic health records (EHR) and practice management software.
- Strong computer literacy and typing skills.
- Excellent verbal and written communication skills.
- Familiarity with HIPAA regulations and patient privacy standards.
- Ability to multitask efficiently in a fast-paced environment.