Job Description
Join the dedicated team at Laredo Family Health Center as our new Medical Receptionist. We are currently seeking a friendly, organized, and professional individual to manage our front desk operations. We are proud to offer equipment provided for all new hires, ensuring you have the tools you need to succeed from day one. If you are looking to advance your career in a supportive healthcare environment, we want to hear from you.
As the face of our clinic, you will play a crucial role in ensuring our patients receive the highest quality care and service. We offer a competitive salary, comprehensive benefits, and a culture that values your contribution to the community.
Responsibilities
- Patient Check-In/Out: Greet patients warmly, verify insurance information, and manage the check-in and check-out process efficiently to minimize wait times.
- Scheduling: Schedule appointments for medical providers using our electronic health record (EHR) system, including rescheduling and cancellations.
- Front Desk Operations: Answer incoming calls with a professional tone, screen calls, and route them to the appropriate departments or providers.
- Insurance Verification: Verify patient insurance coverage and explain benefits to patients prior to their visit to reduce billing issues.
- Administrative Support: Maintain accurate patient records, file medical charts, and prepare necessary documents for providers.
- Inventory Management: Monitor and restock office supplies and medical equipment as needed.
Qualifications
- Education: High School Diploma or GED required; completion of a Medical Receptionist or Medical Assistant program is a plus.
- Experience: Minimum of 1-2 years of experience in a medical front desk or administrative role.
- Skills: Proficient in Microsoft Office Suite and electronic health record software (Epic, AthenaHealth, or similar).
- Communication: Excellent verbal and written communication skills with the ability to interact professionally with patients and staff of all backgrounds.
- Attention to Detail: Strong organizational skills with the ability to multitask in a fast-paced environment.
- Equipment Provided: We provide all necessary medical and office equipment.