Job Description
We are seeking a compassionate and detail-oriented Medical Receptionist to join our dynamic team in Los Angeles, CA. As the first point of contact for our patients, you will play a crucial role in ensuring a smooth and welcoming experience from the moment they walk through the door.
In this pivotal role, you will manage front desk operations, including patient check-ins, appointment scheduling, and insurance verification. If you thrive in a fast-paced healthcare environment and possess excellent communication skills, we want to hear from you!
Responsibilities
- Manage front desk operations, including greeting patients, answering multi-line phones, and directing inquiries professionally.
- Schedule patient appointments accurately using EMR/EHR software and coordinate with clinical staff.
- Verify patient insurance information and process payments or collect co-pays efficiently.
- Update and maintain accurate patient medical records and digital filing systems.
- Assist with medical billing tasks and ensure strict adherence to HIPAA compliance standards.
- Collaborate with the administrative team to ensure efficient patient flow and optimal office operations.
Qualifications
- High school diploma or GED required; post-secondary education in healthcare administration is a plus.
- Proven experience in a front desk or customer service role, preferably within a medical setting.
- Strong computer proficiency in Microsoft Office Suite and EMR/EHR systems.
- Excellent interpersonal and communication skills with a strong focus on patient care.
- Ability to multitask effectively in a busy, high-volume environment.
- CPR certification or medical terminology knowledge is preferred.