Job Description
Are you a compassionate professional looking to make a tangible difference in patient care? Richmond Family Care Center is seeking a highly organized and friendly Medical Receptionist to join our dynamic healthcare team in Richmond, VA.
As the first point of contact for our patients, you will play a pivotal role in ensuring a seamless and welcoming experience. We pride ourselves on our patient-first approach and are looking for someone who shares our commitment to excellence. Join us and grow your career in a supportive environment that values your contribution.
Why Join Us?
- Competitive hourly wage ($18.00 - $23.50).
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holiday pay.
- Professional development and growth opportunities.
Responsibilities
- Greet patients warmly upon arrival and manage the front desk operations efficiently.
- Answer a high-volume of incoming calls with a professional and courteous demeanor.
- Schedule patient appointments and manage the practice's digital calendar.
- Verify patient insurance information and collect co-pays accurately.
- Maintain and update accurate electronic health records (EHR) and patient charts.
- Assist with administrative tasks, including filing, faxing, and data entry.
Qualifications
- High school diploma or GED required.
- Previous experience as a medical receptionist or in a similar customer service role preferred.
- Proficiency with EMR/EHR software (e.g., Epic, AthenaHealth, or Practice Fusion).
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Excellent verbal and written communication skills.
- Basic knowledge of medical terminology and HIPAA compliance is a plus.