Job Description
Are you a compassionate professional looking for a rewarding career in healthcare? MediCare Plus Clinic is seeking a dedicated and detail-oriented Medical Receptionist to join our dynamic team in Richmond, VA.
As the first point of contact for our patients, you will play a crucial role in ensuring a welcoming and efficient experience. We offer a supportive environment, competitive benefits, and opportunities for professional growth. If you are organized, friendly, and passionate about patient care, we want to hear from you.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00)
- Comprehensive health, dental, and vision insurance
- Paid time off and holiday pay
- Professional development opportunities
- A collaborative and positive work culture
Responsibilities
- Greets patients warmly upon arrival and manages the check-in/check-out process efficiently.
- Schedules patient appointments using electronic health records (EHR) systems and verifies insurance information.
- Answers incoming phone calls professionally, directing them to the appropriate department or physician.
- Manages patient records, including updating demographics and medical history as needed.
- Processes payments and handles financial transactions accurately at the front desk.
- Maintains the cleanliness and organization of the reception area and waiting room.
- Assists with basic clerical duties, including filing, faxing, and scanning documents.
Qualifications
- High School Diploma or GED required; additional medical office experience is a plus.
- Proven experience as a Receptionist, Front Desk Coordinator, or in a similar medical role.
- Strong computer proficiency with EHR software (e.g., Epic, Athenahealth, or similar).
- Excellent verbal and written communication skills.
- Ability to multitask effectively in a fast-paced environment.
- Professional demeanor with a focus on customer service and patient privacy.
- Must be able to stand for extended periods and lift light objects.