Job Description
We are seeking a dedicated and welcoming Medical Receptionist to join our dynamic team at Apex Health Partners in San Antonio, TX. In this pivotal role, you will be the first point of contact for our patients, ensuring they receive a warm, professional, and efficient experience from the moment they walk through our doors.
As a Medical Receptionist, you will play a vital role in the smooth operation of our medical practice. If you have excellent communication skills, a positive attitude, and a passion for healthcare, we want to hear from you!
Responsibilities
- Manage the front desk operations, including greeting patients warmly and professionally upon arrival.
- Schedule patient appointments and manage the calendar to optimize provider availability.
- Verify patient insurance information and process payments accurately.
- Answer incoming calls, answer questions regarding office hours and services, and route calls appropriately.
- Maintain and update patient records and medical files in compliance with HIPAA regulations.
- Handle incoming mail, faxes, and emails in a timely and organized manner.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous experience as a Medical Receptionist, Front Desk Associate, or in a similar role is preferred.
- Basic knowledge of medical terminology and insurance procedures.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong interpersonal and customer service skills with the ability to remain calm under pressure.
- Must pass a background check and drug screening.