Job Description
Are you a friendly, organized professional looking to make a difference in patient care?
Virginia Beach Family Health Center is seeking a dedicated Medical Receptionist to join our growing team in Virginia Beach, VA. We pride ourselves on providing top-tier healthcare services and are looking for someone who embodies our core values of compassion and efficiency.
As a Medical Receptionist, you will be the first point of contact for our patients. We provide all necessary equipment and training, so you can focus on delivering exceptional service.
Why Join Us?
- Modern Environment: Work in a state-of-the-art facility equipped with the latest medical technology.
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on experience.
- Growth Opportunities: Clear pathways for career advancement within our healthcare network.
We are looking for an individual who thrives in a fast-paced environment and possesses a genuine desire to help others.
Responsibilities
- Greet patients warmly and check them in efficiently upon arrival using our provided equipment.
- Manage incoming calls with professionalism, routing them to the appropriate departments.
- Verify patient insurance eligibility and benefits prior to appointments.
- Update and maintain accurate patient medical records in our Electronic Health Records (EHR) system.
- Coordinate appointment schedules to ensure optimal provider utilization and patient flow.
- Process payments and handle billing inquiries courteously and accurately.
- Assist with basic clerical duties such as filing and data entry.
Qualifications
- High School Diploma or GED required; Associate degree in Medical Office Administration preferred.
- Minimum of 1-2 years of experience in a medical front-desk setting.
- Proficiency with Electronic Health Records (EHR) systems (training provided).
- Strong knowledge of medical terminology and basic insurance procedures.
- Excellent verbal and written communication skills.
- Certified Medical Receptionist (CMR) is a plus but not mandatory.