Job Description
Are you a compassionate and organized professional looking for an exciting opportunity in Seattle?
Urban Health Partners is currently seeking a dedicated Medical Receptionist to join our dynamic team. As the face of our clinic, you will play a crucial role in ensuring our patients receive exceptional care from the moment they walk through the door.
We offer a competitive salary, comprehensive benefits package, and a collaborative work environment that values your contribution.
Responsibilities
- Front Desk Management: Greet and welcome patients warmly, answer phones, and manage the front desk operations efficiently.
- Scheduling: Coordinate patient appointments, manage calendars, and send reminder calls/emails.
- Insurance Verification: Verify patient insurance eligibility and benefits prior to appointments.
- Administrative Support: Maintain accurate patient records, update medical histories, and ensure HIPAA compliance.
- Financial Coordination: Collect co-pays, process payments, and handle billing inquiries professionally.
- Interdepartmental Communication: Relay messages to medical staff and coordinate with other departments as needed.
Qualifications
- Education: High school diploma or GED required; Medical Office Assistant certification is a plus.
- Experience: Minimum of 1-2 years of experience in a medical reception or front desk role.
- Technical Skills: Proficient in EMR/EHR systems (e.g., Epic, Cerner, Athenahealth) and Microsoft Office Suite.
- Knowledge: Strong understanding of medical terminology, coding, and insurance processes.
- Soft Skills: Exceptional customer service skills, strong verbal communication, and a professional demeanor.
- Work Ethic: Ability to multitask, prioritize tasks, and remain calm in a busy environment.