Job Description
Welcome to Premier Health Medical Group, where we are dedicated to providing exceptional patient care in the heart of Anaheim. We are currently seeking a detail-oriented and empathetic Medical Receptionist to join our dynamic front office team. If you have a passion for healthcare and thrive in a fast-paced environment, we want to hear from you!
As the face of our practice, you will play a crucial role in ensuring our patients feel welcomed and supported from the moment they arrive. We offer a competitive salary, comprehensive benefits, and a supportive work culture that values your contribution to patient health.
Responsibilities
- Front Desk Management: Greet patients warmly and professionally upon arrival, managing check-in and check-out processes efficiently.
- Communication: Answer incoming calls with a positive tone, route inquiries appropriately, and handle patient messages with care.
- Scheduling: Schedule patient appointments, manage the daily calendar, and send appointment reminders via phone or email.
- Administrative Support: Maintain accurate patient records, verify insurance information, and prepare necessary intake forms.
- Office Operations: Process payments, handle medical billing inquiries, and keep the reception area organized and clean.
Qualifications
- Experience: Previous experience as a Medical Receptionist, Front Desk Associate, or in a similar healthcare setting is preferred.
- Education: High School Diploma or GED required; Medical Assistant certification is a plus.
- Skills: Proficiency in Microsoft Office Suite and practice management software (e.g., AthenaHealth, Epic, or similar).
- Interpersonal: Exceptional customer service skills with the ability to remain calm and professional under pressure.
- Attention to Detail: Strong organizational skills and the ability to manage multiple tasks simultaneously.