Job Description
Are you a people-person with a passion for healthcare? Madison Health Partners is seeking a dedicated and professional Medical Receptionist to join our dynamic team in Madison, WI. As the first point of contact for our patients, you will play a crucial role in ensuring a smooth and welcoming experience.
We pride ourselves on delivering exceptional patient care and offer a collaborative work environment where your contributions are valued. If you are organized, detail-oriented, and ready to make a difference, we want to hear from you.
Responsibilities
- Greet patients warmly upon arrival and check them in efficiently using our Electronic Health Record (EHR) system.
- Manage the front desk operations, including answering multi-line phones, transferring calls, and managing incoming faxes.
- Schedule patient appointments and manage provider calendars to ensure optimal clinic flow.
- Verify patient insurance information and explain financial responsibilities clearly.
- Process payments and handle cash handling and credit card transactions accurately.
- Maintain patient records and ensure strict adherence to HIPAA privacy regulations.
Qualifications
- High School Diploma or GED required; medical certification or prior reception experience is a plus.
- Proven experience in a front desk or administrative role within a medical or healthcare setting.
- Strong computer literacy, specifically with Microsoft Office Suite and electronic scheduling software.
- Excellent verbal and written communication skills with a focus on customer service.
- Ability to multitask in a fast-paced environment while maintaining a professional demeanor.