Job Description
Are you a detail-oriented professional looking to make a meaningful impact in the healthcare industry? Madison Health Partners is seeking a dedicated Medical Receptionist to join our thriving team in Madison, WI.
We are currently offering a Generous Sign-On Bonus of up to $2,000 for qualified candidates!
In this pivotal role, you will serve as the first point of contact for our patients, ensuring a welcoming and efficient experience. We value reliability, empathy, and a strong commitment to patient care. If you are ready to advance your career in a supportive environment, we want to hear from you.
Responsibilities
- Manage Patient Intake: Greet visitors warmly, check them in efficiently, and collect necessary insurance and demographic information.
- Schedule Appointments: Utilize practice management software to coordinate patient visits, including confirmations and rescheduling.
- Front Desk Operations: Answer multi-line phone systems professionally, screen calls, and route inquiries to the appropriate staff member.
- Insurance Verification: Assist patients with insurance questions and verify coverage details to ensure smooth billing processes.
- Administrative Support: Maintain accurate patient records, update electronic health records (EHR), and handle mail/distribution.
- Office Supplies: Monitor inventory of office supplies and ensure the reception area is always tidy and organized.
Qualifications
- Education: High school diploma or GED required; medical terminology certification is a plus.
- Experience: Previous experience in a medical front desk or customer service role preferred.
- Technical Skills: Proficiency with Microsoft Office Suite and Electronic Health Records (EHR) systems (e.g., Epic, AthenaHealth).
- Communication: Excellent verbal and written communication skills with a focus on patient privacy and confidentiality.
- Interpersonal Skills: Ability to remain calm and professional in a fast-paced, high-volume environment.