Job Description
Join a Leading Healthcare Team in Newark, NJ!
Unity Medical Practice is seeking a dedicated and friendly Medical Receptionist to join our front desk team. We are committed to providing exceptional patient care and are looking for an organized professional to manage our daily operations.
Why Join Us?
We provide all necessary medical equipment and supplies, allowing you to focus entirely on patient interaction and administrative excellence. Enjoy a supportive work environment with competitive benefits.
Your Role:
As the first point of contact for our patients, you will ensure a welcoming and efficient experience. We value professionalism, empathy, and accuracy.
Responsibilities
- Patient Intake: Greet patients warmly, check them in, and collect necessary demographic and insurance information accurately.
- Phone Management: Answer incoming calls professionally, route queries to the appropriate staff, and manage appointment reminders.
- Scheduling: Schedule new patient appointments and follow-up visits using the practice management software.
- Insurance Verification: Verify patient insurance coverage and obtain prior authorizations when required.
- Administrative Support: Handle front desk duties including filing, faxing, and maintaining organized patient records.
- Payment Processing: Collect copays and process payments securely while providing excellent customer service.
Qualifications
- Experience: Previous experience as a receptionist or in a medical office setting (1+ years preferred).
- Education: High School Diploma or GED required; Medical Assistant certification is a plus.
- Technical Skills: Proficient in Microsoft Office Suite and Electronic Medical Records (EMR) systems.
- Communication: Excellent verbal and written communication skills with a focus on patient privacy and confidentiality.
- Organization: Strong attention to detail and the ability to multitask in a fast-paced environment.
- Availability: Ability to work full-time hours, including occasional weekends or evenings if needed.