Job Description
Are you looking to launch a rewarding career in the healthcare industry without prior experience? MetroCare Associates is actively seeking a friendly, organized, and motivated Medical Receptionist to join our growing team in Philadelphia, PA. We believe in investing in our people, which is why we provide comprehensive on-the-job training for all new hires.
As the face of our practice, you will be responsible for creating a welcoming environment for our patients and ensuring our front office operations run seamlessly. We are looking for someone who is eager to learn, possesses a positive attitude, and is committed to delivering exceptional service.
Responsibilities
- Greet patients warmly and professionally upon arrival, checking them in efficiently and accurately.
- Answer and screen incoming phone calls with a polite and professional demeanor, managing patient inquiries and scheduling appointments.
- Verify patient insurance information and process payments (copays, co-insurance) correctly.
- Manage patient records, update electronic health records (EHR) systems, and maintain a clutter-free front desk.
- Coordinate with medical staff and nurses to ensure a smooth workflow for the day.
- Assist with inventory management of office supplies and medical equipment.
Qualifications
- High school diploma or GED required; no prior medical experience necessary.
- Basic computer proficiency and comfort with learning new software quickly.
- Strong verbal and written communication skills.
- Excellent organizational skills with the ability to multitask in a fast-paced, high-volume environment.
- Professional appearance and a friendly, approachable personality.
- Ability to stand for extended periods and lift light objects.