Job Description
Join Our Team as a Medical Receptionist
Are you looking to start a rewarding career in healthcare but lack formal experience? Pittsburgh Health Partners is currently seeking enthusiastic and organized individuals to join our front desk team. We value potential and personality, offering comprehensive on-the-job training for all new hires.
We are a leading medical facility dedicated to providing exceptional patient care in the heart of Pittsburgh. We believe in nurturing talent and are looking for friendly faces to represent our brand. If you have a positive attitude and a desire to help others, we want to hear from you!
Responsibilities
- Greet and Welcome Patients: Welcome patients warmly upon arrival and check them in efficiently.
- Phone Support: Answer incoming calls with a professional demeanor, manage voicemails, and direct calls appropriately.
- Scheduling: Schedule patient appointments using our electronic health record system (EHR).
- Administrative Tasks: Maintain the reception area, file medical records, and manage incoming and outgoing mail.
- Patient Intake: Collect patient information, insurance details, and verify basic demographics.
- Insurance Verification: Assist patients with basic insurance inquiries and explain billing processes.
- Front Desk Management: Coordinate with medical staff to ensure a smooth patient flow throughout the day.
Qualifications
- No Experience Required: We provide full training for candidates with zero prior healthcare experience.
- High School Diploma: Must have a high school diploma or GED equivalent.
- Communication Skills: Excellent verbal and written communication skills are essential.
- Computer Proficiency: Basic knowledge of computers and ability to learn new software quickly.
- Attention to Detail: Ability to handle sensitive patient information with confidentiality.
- Interpersonal Skills: Must be friendly, approachable, and able to work well in a team environment.
- Reliability: Must be punctual and dependable.