Job Description
Join our dynamic healthcare team in Orlando as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for patients, ensuring exceptional service while supporting our clinical operations. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills make a real difference. Apply today to start your rewarding career in healthcare!
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Schedule and confirm appointments using EMR systems
- Verify insurance coverage and collect co-payments
- Maintain accurate patient records and confidentiality (HIPAA compliance)
- Coordinate with clinical staff for patient flow
- Handle multi-line phone systems and triage calls
- Assist with administrative tasks (billing, filing, data entry)
Qualifications
- High school diploma or equivalent required
- 1+ years medical reception/front desk experience
- Proficiency with EMR systems (Epic/Meditech preferred)
- Strong knowledge of medical terminology
- Exceptional customer service and communication skills
- Ability to multitask in a fast-paced environment
- CPR certification preferred
- Positive attitude with attention to detail