Job Description
Join our award-winning healthcare team at Orlando Health Group! We're seeking a compassionate and detail-oriented Medical Receptionist to be the first point of contact for our patients. In this vital role, you'll manage front desk operations, coordinate patient flow, and ensure exceptional service in our state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your growth is prioritized.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Schedule appointments and maintain accurate electronic health records
- Handle phone communications with professionalism and empathy
- Verify insurance information and process billing documents
- Prepare exam rooms and maintain sterile clinical environments
- Coordinate with medical staff for seamless patient care
- Resolve patient inquiries and concerns promptly
Qualifications
- High school diploma or equivalent (associate's degree preferred)
- 1+ years of medical office/reception experience
- Proficiency with EHR systems (Epic or similar)
- Strong knowledge of medical terminology and HIPAA compliance
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environments
- CPR certification (or willingness to obtain)