Job Description
Are you ready to launch a successful career in healthcare? Lubbock Family Health Center is now accepting applications for our Medical Receptionist position. We are proud to offer paid training to qualified candidates, providing you with the skills and confidence needed to excel in a medical environment.
We are looking for a friendly, organized, and professional individual to join our front desk team. In this role, you will be the first point of contact for our patients, ensuring a welcoming experience and smooth clinic operations. If you are looking for a stable job with growth potential in Lubbock, TX, we want to hear from you!
Responsibilities
- Front Desk Management: Greet patients warmly upon arrival and ensure a positive first impression of our clinic.
- Communication: Answer incoming calls professionally, route messages to the appropriate staff, and manage the front desk switchboard.
- Scheduling: Schedule patient appointments using electronic health record (EHR) systems and confirm upcoming visits.
- Administrative Support: Verify patient insurance information, update medical records, and prepare necessary paperwork.
- Payment Processing: Collect copayments and process payments accurately using our Point of Sale (POS) system.
- Patient Assistance: Assist patients in navigating the clinic, answering questions regarding their visit, and providing directions.
- Inventory Management: Monitor and restock office supplies and lobby materials to maintain a professional appearance.
Qualifications
- Education: High school diploma or GED required.
- Experience: Previous front desk or customer service experience is preferred but not required due to our paid training program.
- Skills: Basic computer proficiency and familiarity with medical software is a plus.
- Communication: Excellent verbal and written communication skills with a focus on patient privacy and confidentiality.
- Organization: Strong attention to detail and the ability to multitask in a fast-paced environment.
- Professionalism: A professional appearance and demeanor are essential.
- Availability: Ability to work flexible hours, including occasional evenings or weekends.