Job Description
We are seeking a dedicated and friendly Medical Receptionist to join our growing team in New York City. This is an excellent opportunity for individuals looking to start or advance their career in the healthcare industry. We are proud to offer comprehensive paid training to all qualified candidates, ensuring you have the skills needed to succeed.
As the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment. If you have a passion for helping others and want to work in a dynamic medical setting, we want to hear from you.
Responsibilities
- Greet and Welcome Patients: Provide a warm, professional welcome to all visitors and patients entering the facility.
- Schedule Appointments: Manage the appointment calendar efficiently, including phone and in-person scheduling.
- Manage Patient Records: Maintain accurate and up-to-date patient records and medical histories in the electronic health record (EHR) system.
- Handle Inquiries: Answer phone calls and emails promptly, directing them to the appropriate staff member or department.
- Insurance Verification: Assist patients with insurance verification and billing inquiries.
- Administrative Support: Handle incoming mail, faxes, and filing duties to keep the front office organized.
Qualifications
- High School Diploma: or GED equivalent is required.
- Communication Skills: Excellent verbal and written communication skills with a focus on customer service.
- Computer Literacy: Basic proficiency with computers and ability to learn new software quickly.
- Professional Demeanor: Friendly, approachable, and able to work well under pressure.
- Reliability: Punctual and dependable with a strong work ethic.
- Healthcare Interest: A genuine desire to work in the healthcare field (training provided).