Job Description
Join our award-winning team at Bayfront Medical Partners, St. Petersburg's premier multi-specialty clinic. We're seeking a polished Medical Receptionist to deliver exceptional patient experiences while supporting our cutting-edge healthcare services. This high-paying opportunity includes comprehensive benefits, continuing education stipends, and a collaborative environment where your skills directly impact patient care excellence.
Our state-of-the-art facility on 5th Avenue South offers modern amenities and a supportive culture. You'll work alongside board-certified physicians and enjoy competitive compensation with performance-based incentives. If you thrive in fast-paced healthcare settings and possess exceptional communication skills, this role is your gateway to a rewarding career.
Responsibilities
- Manage patient intake, check-in/out procedures, and appointment scheduling using Epic EHR systems
- Verify insurance coverage and handle complex billing inquiries with precision
- Coordinate multi-specialty referrals and maintain HIPAA-compliant patient records
- Assist with patient triage, taking vitals, and preparing exam rooms
- Handle confidential communications between patients, providers, and external partners
- Implement patient satisfaction protocols and resolve service excellence issues
- Support administrative functions including supply inventory and equipment maintenance
Qualifications
- Minimum 3 years medical front desk experience with EHR proficiency
- Expert knowledge of medical terminology, insurance verification, and billing codes
- Exceptional interpersonal skills with ability to de-escalate sensitive situations
- Certification in Medical Administration (CMA or equivalent) preferred
- Proven ability to multitask in high-volume clinical environments
- Strong computer literacy with MS Office and practice management software
- Commitment to continuous professional development in healthcare trends