Job Description
Join Mesa Health Solutions as a Remote Medical Receptionist and become the first point of contact for our patients! Enjoy the flexibility of remote work while supporting our Mesa-based healthcare team. We're seeking a compassionate professional to manage patient communications, streamline administrative workflows, and ensure exceptional service delivery. This full-time role offers competitive pay, comprehensive benefits, and a supportive environment where your contributions directly impact patient care.
Responsibilities
- Manage patient scheduling, appointments, and registration via our EHR system
- Handle incoming calls, emails, and virtual inquiries with professionalism
- Verify insurance coverage and maintain accurate patient records
- Coordinate with clinical staff to ensure seamless patient flow
- Process billing inquiries and assist with payment arrangements
- Prepare correspondence and maintain confidential documentation
- Support patient education initiatives and resource distribution
Qualifications
- Minimum 1 year medical reception or administrative healthcare experience
- Proficiency with EHR systems (e.g., Epic, Athenahealth) required
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to work independently in a remote setting
- Basic knowledge of medical terminology and billing processes
- High-speed internet and quiet home office setup