Job Description
Join our dynamic healthcare team as a Medical Receptionist in San Antonio! We're seeking a compassionate professional to provide exceptional patient experiences in a remote-friendly environment. This hybrid role combines in-person clinic duties with flexible remote work options, perfect for work-life balance. You'll be the first point of contact for our diverse patient population, supporting our mission to deliver outstanding care.
Why Join Us?
- Competitive salary with comprehensive benefits
- Hybrid work model (3 days remote/2 days in-office)
- Opportunities for career growth in healthcare
- Modern clinic with state-of-the-art technology
Responsibilities
- Manage patient scheduling via EHR systems with 95% accuracy
- Handle patient registration, insurance verification, and billing inquiries
- Coordinate telehealth appointments and virtual consultations
- Maintain HIPAA-compliant electronic health records
- Assist with front desk operations during in-office days
- Resolve patient concerns with empathy and professionalism
- Collaborate with clinical teams to ensure seamless care delivery
Qualifications
- High school diploma or equivalent (Associate's preferred)
- 2+ years medical reception or healthcare admin experience
- Proficiency with EHR systems (Epic, Athenahealth, or similar)
- Strong knowledge of HIPAA and medical terminology
- Exceptional communication and multitasking abilities
- Remote work experience with reliable home internet setup
- Bilingual (English/Spanish) certification a plus