Job Description
Join Nevada Health Partners as a Medical Receptionist and become the first point of contact for our patients in a remote-friendly environment! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our Reno-based healthcare team through hybrid work arrangements. Enjoy competitive pay, comprehensive benefits, and the flexibility to contribute from home with occasional on-site duties in our modern Reno facility.
Responsibilities
- Manage patient scheduling via EHR systems with 95% accuracy
- Handle telehealth and in-person check-ins with warm professionalism
- Verify insurance coverage and collect co-pays securely
- Maintain HIPAA-compliant medical records and communications
- Coordinate with clinical staff to optimize patient flow
- Resolve billing inquiries and process insurance claims
- Assist with patient registration forms and documentation
Qualifications
- 2+ years medical reception or front desk experience
- Proficiency with EHR systems (Epic/NextGen preferred)
- Strong knowledge of HIPAA and healthcare regulations
- Exceptional communication and conflict resolution skills
- Ability to work independently in remote settings
- High school diploma or equivalent; CMA certification a plus
- Reliable high-speed internet and quiet home workspace