Job Description
Join our award-winning healthcare team as a Remote Friendly Medical Receptionist at MediCare Solutions Group! We're seeking a compassionate professional to serve as the first point of contact for patients in Jacksonville's thriving medical community. Enjoy the flexibility of partial remote work while making a real difference in patient care. Our modern practice offers competitive benefits, continuous training, and a supportive environment where your administrative expertise shines. If you're passionate about healthcare excellence and value work-life balance, this is your opportunity to thrive!
Responsibilities
- Manage patient intake via phone, email, and virtual platforms with exceptional professionalism
- Schedule appointments efficiently using Epic EHR systems while optimizing provider calendars
- Verify insurance coverage and process billing documentation accurately
- Maintain HIPAA-compliant electronic health records with meticulous attention to detail
- Coordinate patient flow between clinical and administrative departments seamlessly
- Assist with front-desk operations during on-site rotations at our Jacksonville facility
Qualifications
- Minimum 2 years medical office reception experience required
- Proficiency in EHR systems (Epic, NextGen, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication skills with diverse patient populations
- Ability to work independently in remote settings while maintaining team collaboration
- CPR/BLS certification preferred (training provided if needed)
- High school diploma or equivalent; Associate's degree in healthcare administration a plus