Job Description
Are you a compassionate professional looking to make a real difference in your community? Pacific Health Systems is currently seeking a highly organized and personable Medical Receptionist to join our dynamic team in Honolulu, HI.
We pride ourselves on providing world-class healthcare in the beautiful islands of Hawaii. In this role, you will be the welcoming face of our clinic, ensuring our patients feel valued and cared for from the moment they arrive. We offer a flexible, remote-friendly work environment that allows you to balance your professional ambitions with your personal life.
Key Highlights:
• Competitive compensation package with performance bonuses.
• Comprehensive health, dental, and vision insurance.
• Hybrid work options available for qualified candidates.
• State-of-the-art training and career advancement opportunities.
Responsibilities
- Greet patients and visitors with a warm, professional demeanor upon arrival.
- Manage the front desk operations, including check-in and check-out procedures.
- Schedule patient appointments and coordinate follow-up visits using EHR software.
- Verify patient insurance coverage and process payments accurately.
- Answer incoming calls, manage voicemails, and route inquiries to the appropriate department.
- Update and maintain accurate patient records and medical history in the database.
- Assist with administrative tasks such as filing, faxing, and inventory management.
Qualifications
- High school diploma or equivalent required; medical certification (CMA/RMA) is a plus.
- Minimum of 1-2 years of experience in a medical receptionist or front desk role.
- Strong working knowledge of medical terminology, insurance verification, and HIPAA regulations.
- Proficient in Microsoft Office Suite and Electronic Health Records (EHR) systems.
- Exceptional interpersonal and communication skills with a focus on patient service.
- Ability to multitask effectively in a fast-paced, high-volume environment.