Job Description
Join our award-winning healthcare team as a Medical Receptionist at Seattle Health Group! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our medical staff in a fast-paced environment. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in one of America's top healthcare markets.
Our ideal candidate thrives in patient-facing roles and possesses strong administrative skills. You'll be the first point of contact for patients, ensuring smooth clinic operations while maintaining HIPAA compliance and confidentiality. If you're passionate about healthcare excellence and want to make a tangible impact in patients' lives, apply today!
Responsibilities
- Manage patient intake, scheduling, and registration processes with precision
- Verify insurance coverage and handle billing inquiries
- Maintain accurate electronic health records (EHR) systems
- Coordinate with medical staff to ensure seamless patient flow
- Handle confidential patient information per HIPAA regulations
- Assist with administrative tasks including filing, scanning, and data entry
- Resolve patient concerns with empathy and professionalism
Qualifications
- Minimum 1 year medical receptionist or healthcare admin experience
- Proficiency in EHR systems (Epic/EMR preferred)
- Strong knowledge of medical terminology and insurance protocols
- Excellent communication and customer service skills
- Ability to multitask in a high-pressure environment
- High school diploma or equivalent; medical office certification a plus
- Valid Washington state driver's license