Job Description
Are you a friendly and organized professional looking for a rewarding career in healthcare? Portland Medical Center is excited to announce an opening for a dedicated Medical Receptionist.
We are offering a $2,000 Sign-On Bonus for qualified candidates who join our team! We pride ourselves on providing exceptional patient care and maintaining a welcoming environment for both our staff and visitors.
As the first point of contact, you will play a crucial role in ensuring our patients feel valued and supported from the moment they walk through our doors. If you have a passion for helping others and thrive in a fast-paced medical setting, we want to hear from you.
Responsibilities
- Front Desk Management: Greet patients warmly, answer phones, and manage the reception area to ensure a positive first impression.
- Appointment Scheduling: Schedule patient appointments efficiently using our electronic health record (EHR) system and confirm appointments via phone.
- Patient Intake: Verify patient demographics, insurance information, and medical history accurately to ensure seamless check-ins.
- Administrative Support: Handle incoming and outgoing mail, process referrals, and maintain organized filing systems.
- Insurance Verification: Assist patients with insurance questions and verify coverage prior to appointments to reduce billing errors.
- Data Entry: Update and maintain accurate patient records in the EMR system.
Qualifications
- Education: High School Diploma or GED required; Medical Office Assistant certification is a plus.
- Experience: Minimum of 1-2 years of experience in a medical front desk or reception role preferred.
- Technical Skills: Proficiency with EMR/EHR systems (e.g., Epic, AthenaHealth) and basic computer skills.
- Communication: Excellent verbal and written communication skills with a focus on customer service.
- Organization: Strong attention to detail and the ability to multitask in a busy environment.
- Professionalism: Ability to maintain patient confidentiality and adhere to HIPAA regulations.