Job Description
Join our award-winning healthcare team in Portland as a Medical Receptionist and receive a $2,000 sign-on bonus! We're seeking a compassionate professional to be the first point of contact for patients at our state-of-the-art medical facility. This role combines administrative excellence with patient-centered care in a dynamic environment that values career growth and work-life balance.
At Portland Medical Center, you'll enjoy comprehensive benefits including health insurance, retirement plans, and continuing education opportunities. Our commitment to employee wellness and professional development makes us a top employer in Oregon's healthcare sector. Apply today and start your rewarding career journey with us!
Responsibilities
- Manage patient check-in/check-out processes efficiently using EHR systems
- Schedule appointments across multiple specialties while optimizing provider calendars
- Verify insurance information and maintain accurate patient records
- Handle patient inquiries with empathy and resolve billing concerns
- Coordinate with clinical staff to ensure seamless patient flow
- Process medical forms and maintain HIPAA compliance protocols
- Manage multi-line phone system and direct communications appropriately
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in healthcare administration or reception
- Proficiency with EHR systems (Epic, Athenahealth, or similar)
- Strong knowledge of medical terminology and insurance processes
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced clinical environments
- Detail-oriented approach to data entry and record management
- Valid CPR certification or willingness to obtain