Job Description
Are you a compassionate professional ready to make an impact?
MetroHealth Medical Center is seeking a highly organized and friendly Medical Receptionist to join our premier team in Washington, DC. If you want to start tomorrow and be the face of a world-class healthcare facility, this is your chance.
We are looking for an individual who thrives in a fast-paced environment, possesses excellent communication skills, and is dedicated to providing exceptional patient experiences. You will be the first point of contact for our patients, ensuring their visits run smoothly from check-in to check-out.
Why Join Us?
- Competitive hourly wage ($18 - $24/hr).
- Comprehensive medical, dental, and vision benefits.
- Paid time off and holiday pay.
- Opportunity for professional growth within the healthcare sector.
Don't miss this opportunity to advance your career in healthcare. Apply today and start your journey with us tomorrow!
Responsibilities
- Front Desk Management: Greet patients warmly and professionally as they arrive, verify their identity, and check them into the electronic health record (EHR) system.
- Appointment Coordination: Schedule patient appointments via phone and in-person, managing the calendar to ensure optimal doctor availability and patient flow.
- Communication Hub: Answer incoming calls, route them to the appropriate departments, and handle patient inquiries regarding hours, services, and insurance.
- Administrative Support: Verify patient insurance coverage, process payments, and handle co-pays or outstanding balances with accuracy.
- Record Keeping: Maintain accurate and up-to-date patient records, update contact information, and ensure confidentiality in accordance with HIPAA regulations.
- Office Operations: Manage inventory for the front desk, including supplies and brochures, and keep the reception area clean and organized.
Qualifications
- Education: High school diploma or GED required; completion of a medical receptionist program is a plus.
- Experience: Previous experience in a medical office, hospital, or healthcare reception setting preferred.
- Technical Skills: Proficient in Microsoft Office Suite and experience with electronic health record (EHR) software (e.g., Epic, AthenaHealth, Cerner) is highly desirable.
- Interpersonal Skills: Exceptional customer service skills with the ability to remain calm and polite under pressure.
- Detail-Oriented: Strong attention to detail for data entry and billing accuracy.
- Language: Fluency in English; bilingual skills are a significant advantage in the Washington, DC area.