Job Description
Are you a compassionate professional looking for a rewarding opportunity in the healthcare industry? Fresno Family Health Center is seeking a dedicated Medical Receptionist to join our growing team. We pride ourselves on providing exceptional patient care and offer a competitive compensation package that includes a generous $1,000 Sign-On Bonus!
In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. We are looking for someone with a positive attitude, strong organizational skills, and a desire to make a difference in our community.
Responsibilities
- Greet and welcome patients warmly, managing the front desk reception area efficiently.
- Verify patient insurance information and collect copayments accurately.
- Schedule patient appointments using our electronic health record (EHR) system.
- Answer incoming calls, route messages, and manage correspondence in a timely manner.
- Maintain patient records, ensuring confidentiality and filing documents correctly.
- Assist with basic administrative duties such as faxing, mailing, and inventory management.
- Provide exceptional customer service to resolve patient inquiries and concerns.
Qualifications
- High school diploma or GED required.
- Previous experience as a medical receptionist, front desk coordinator, or in a related administrative role is preferred.
- Basic knowledge of medical terminology and insurance processes is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and practice management software.
- Strong interpersonal and communication skills with a focus on patient privacy.
- Ability to multitask and work in a fast-paced, team-oriented environment.