Job Description
Join our award-winning healthcare team in Lubbock, TX! We're seeking a compassionate Medical Receptionist to deliver exceptional patient experiences. Enjoy a competitive salary plus a $1,500 sign-on bonus for immediate hires. This role offers growth opportunities in a modern clinic environment with comprehensive benefits.
Our practice prioritizes work-life balance and professional development. You'll work alongside dedicated professionals in a patient-centered setting where your contribution directly impacts community health.
Responsibilities
- Manage patient intake, scheduling, and registration with precision
- Coordinate insurance verification and billing processes
- Maintain electronic health records (EHR) systems accurately
- Handle patient inquiries and triage calls professionally
- Support medical staff with administrative documentation
- Ensure HIPAA compliance in all patient interactions
- Process payments and manage daily office transactions
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or front desk experience
- Proficiency in EHR systems (Epic, Athenahealth, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Customer-focused mindset with problem-solving skills
- Ability to maintain composure in fast-paced environments