Job Description
Join our award-winning healthcare team as a Medical Receptionist where we provide all necessary equipment to ensure your success! Richmond Healthcare Associates is seeking a compassionate and organized professional to deliver exceptional patient experiences at our state-of-the-art facility. We invest in your success by providing premium equipment including ergonomic workstations, dual-monitor systems, and advanced practice management software.
Enjoy a supportive environment with comprehensive benefits, career development opportunities, and the satisfaction of serving Richmond's diverse community. Our commitment to employee well-being includes competitive compensation, paid time off, and health insurance options.
Responsibilities
- Manage patient registration and check-in procedures using provided electronic health record systems
- Schedule appointments and maintain accurate calendars using our advanced scheduling software
- Process insurance claims and verify coverage using provided billing equipment
- Maintain organized patient files and confidential records using secure digital systems
- Coordinate with clinical staff using provided communication tools
- Assist patients with inquiries and provide clear information about services
- Ensure reception area remains organized and welcoming
Qualifications
- High school diploma or equivalent (associate's degree preferred)
- Minimum 1 year medical office or customer service experience
- Proficiency with office equipment (computers, printers, phones) provided by the practice
- Strong communication and interpersonal skills
- Basic knowledge of medical terminology and insurance processes
- Ability to multitask in a fast-paced environment
- Commitment to patient confidentiality and HIPAA compliance