Job Description
Join our award-winning healthcare team as a Medical Receptionist with flexible scheduling options! We're seeking a compassionate professional to be the first point of contact for our patients in Miami. Enjoy work-life balance with customizable shift options while delivering exceptional patient experiences in a modern, supportive environment.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Coordinate appointment scheduling across multiple providers
- Verify insurance eligibility and maintain accurate patient records
- Handle multi-line phone systems and triage urgent calls
- Process billing documentation and manage front desk operations
- Assist with medical forms and patient education materials
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years of medical reception experience
- Proficiency in electronic health records (EHR) systems
- Exceptional communication and multitasking abilities
- Strong attention to detail and organizational skills
- Flexibility to work evenings/weekends based on clinic needs
- Bilingual (English/Spanish) required
- HIPAA compliance knowledge