Job Description
Join our patient-centered team at HealthFirst Medical Center as a Medical Receptionist with flexible scheduling options! We're seeking a compassionate professional to manage our front desk operations while delivering exceptional patient experiences. Enjoy a supportive work environment in Anaheim with adaptable hours to fit your lifestyle. Perfect for students, parents, or professionals seeking work-life balance. Apply today to become part of our award-winning healthcare family.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments, verify insurance, and maintain accurate medical records
- Handle phone inquiries and triage urgent patient needs
- Coordinate with clinical staff to ensure smooth patient flow
- Maintain HIPAA compliance and confidential patient information
- Process payments and manage billing documentation
- Assist with office inventory and equipment maintenance
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or front desk experience
- Proficiency in EHR systems (Epic, Athenahealth, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Flexibility to work evenings/weekends as needed
- Detail-oriented with excellent organizational skills
- Valid CPR certification (or willingness to obtain)