Job Description
Launch your healthcare career in Pittsburgh with our comprehensive paid training program! Healthcare Innovations Group is seeking motivated individuals to join our patient-first team as Medical Receptionists. No prior medical experience required – we provide hands-on training in medical terminology, HIPAA compliance, and electronic health records (EHR) systems. Enjoy competitive pay, benefits package, and a supportive environment where you'll become the first point of contact for patients in our state-of-the-art facilities. Perfect for career changers or recent graduates seeking stability and growth in the booming healthcare sector.
Responsibilities
- Manage patient scheduling, registration, and check-in/out procedures
- Handle insurance verification and medical billing documentation
- Maintain accurate electronic health records (EHR) using Epic systems
- Coordinate patient flow and communicate with clinical staff
- Answer multi-line phone systems and triage patient inquiries
- Process payments and manage office inventory
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent (college preferred)
- Strong customer service and communication skills
- Basic computer proficiency with willingness to learn EHR systems
- Ability to multitask in a fast-paced environment
- Detail-oriented with excellent organizational abilities
- Positive attitude and team-oriented mindset
- Reliable transportation and flexibility for shift work
- No prior medical experience required – training provided