Job Description
Join our award-winning healthcare team as a Medical Receptionist in Richmond, VA! No prior experience required – we provide comprehensive paid training to launch your healthcare career. You'll be the first point of contact for patients, ensuring exceptional service while supporting our medical staff. This full-time position offers competitive benefits, growth opportunities, and a supportive environment where your contributions make a real difference in patient care.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Schedule appointments and maintain accurate medical records using EHR systems
- Handle insurance verification and billing inquiries
- Assist with patient registration and demographic updates
- Coordinate with clinical staff to optimize patient flow
- Answer multi-line phone calls and triage messages appropriately
- Maintain clean and organized reception area
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Attention to detail and accuracy in documentation
- Compassionate service-oriented mindset
- Willingness to complete paid training program
- No medical experience necessary – we train!