Job Description
We are seeking a dedicated and friendly Medical Receptionist to join our growing healthcare team in Richmond, VA. If you are looking to start a career in the medical field and are eager to learn, we offer comprehensive paid training to get you up to speed.
As the face of our practice, you will play a crucial role in ensuring our patients have a welcoming and smooth experience. We value professionalism, empathy, and efficiency.
Why Join Us?
- Career Growth: We invest in our team members through training and development.
- Supportive Environment: Work alongside experienced medical professionals.
- Competitive Pay: Earn a competitive hourly wage while learning.
Your Role:
You will be responsible for the front desk operations, ensuring that our patients receive top-tier service from the moment they walk in.
Responsibilities
- Greet patients warmly upon arrival and manage the front desk operations efficiently.
- Answer incoming phone calls, redirecting them to the appropriate department or staff member.
- Schedule patient appointments and manage the medical calendar using electronic health record (EHR) software.
- Verify patient insurance information and collect co-pays or deductibles as necessary.
- Maintain and update accurate patient records and files in compliance with HIPAA regulations.
- Assist with administrative tasks such as filing, data entry, and mail processing.
- Coordinate with medical staff to ensure seamless patient flow and communication.
Qualifications
- High school diploma or equivalent required.
- Previous experience in a medical or administrative receptionist role is preferred but not required (training provided).
- Strong computer proficiency, including Microsoft Office Suite (Word, Excel) and basic typing skills.
- Excellent verbal and written communication skills.
- Ability to multitask and thrive in a fast-paced, high-volume environment.
- Professional demeanor with a strong focus on customer service and patient satisfaction.
- Basic knowledge of medical terminology is a plus.