Job Description
Join our award-winning healthcare team as a Part-Time Medical Receptionist in Memphis! We're seeking a compassionate professional to serve as the first point of contact for patients at our state-of-the-art facility. This role offers flexible scheduling while providing meaningful impact in patient care coordination.
Our ideal candidate thrives in fast-paced environments, possesses exceptional organizational skills, and shares our commitment to patient-centered care. Enjoy competitive compensation, comprehensive training, and a supportive work culture within one of Memphis' leading healthcare providers.
Responsibilities
- Manage patient intake, check-in/check-out procedures, and appointment scheduling
- Verify insurance eligibility, collect co-pays, and maintain accurate financial records
- Answer multi-line phone system, triage calls, and route inquiries appropriately
- Prepare and maintain confidential patient medical records and documentation
- Coordinate with clinical staff to ensure efficient patient flow and wait times
- Assist with administrative tasks including filing, scanning, and data entry
- Perform basic inventory management for medical supplies and patient materials
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year experience in medical office administration or customer service
- Proficiency with EHR systems (Epic, NextGen, or similar)
- Strong knowledge of medical terminology and insurance verification processes
- Excellent communication skills with ability to multitask in high-volume settings
- Professional demeanor with ability to handle sensitive situations with discretion
- Basic computer literacy and data entry skills (50+ WPM preferred)
- Current CPR certification or willingness to obtain upon hire