Job Description
Welcome to Fort Wayne Family Health Center, where we are dedicated to providing exceptional patient care. We are currently seeking a Part-Time Medical Receptionist to join our dynamic team. If you possess a warm demeanor and a knack for organization, we want to hear from you.
As the face of our clinic, you will play a crucial role in managing our front desk operations. We pride ourselves on creating a patient-first environment and are looking for someone who shares our passion for healthcare excellence.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00)
- Flexible scheduling options
- Health benefits for qualifying employees
- Opportunity for professional growth
Responsibilities
- Greet patients warmly upon arrival and manage the check-in/check-out process efficiently.
- Answer incoming phone calls professionally, transferring them to the appropriate department or provider.
- Schedule patient appointments via phone and online portal, ensuring the calendar is up to date.
- Verify patient insurance eligibility and collect co-pays or balances accurately.
- Manage patient records, including updating demographic information and filing medical documents.
- Assist with billing inquiries and respond to patient correspondence in a timely manner.
- Maintain the cleanliness and organization of the front desk area.
Qualifications
- High School Diploma or GED required; completion of a medical receptionist program is a plus.
- Minimum of 1-2 years of experience in a medical front desk or administrative role.
- Proficiency with Electronic Health Records (EHR) systems and basic computer skills.
- Strong understanding of medical terminology, HIPAA compliance, and insurance billing processes.
- Excellent verbal and written communication skills with a focus on customer service.
- Ability to multitask effectively in a fast-paced, high-volume environment.
- Must be reliable, detail-oriented, and possess a professional demeanor.