Job Description
Join our award-winning medical team as a Medical Receptionist at Metropolis Health Group, Newark's premier healthcare provider. We're seeking a polished professional to deliver exceptional patient experiences while managing complex administrative operations. This high-impact role combines compassionate patient care with cutting-edge healthcare technology in a modern, fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities within our expanding network.
Responsibilities
- Manage patient intake, scheduling, and registration using Epic EMR systems
- Coordinate insurance verification and billing processes with 99% accuracy
- Handle confidential patient records with HIPAA-compliant protocols
- Resolve patient inquiries and triage complex administrative issues
- Collaborate with clinical teams to optimize patient flow and wait times
- Oversee medical supply inventory and procurement management
- Maintain immaculate reception area and digital patient portals
Qualifications
- 3+ years medical office reception experience with EMR proficiency
- Exceptional communication skills with multilingual capabilities a plus
- Strong knowledge of HIPAA regulations and medical terminology
- Proven ability to manage high-volume patient interactions
- Advanced proficiency in scheduling software (e.g., Athena, AdvancedMD)
- Certified Medical Administrative Assistant (CMAA) preferred
- Ability to thrive in fast-paced healthcare environments
- Detail-oriented with exceptional organizational skills