Job Description
Join our dynamic healthcare team as a Remote-Friendly Medical Receptionist at Jacksonville Health Partners! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our medical staff. Enjoy the flexibility of remote work with occasional on-site collaboration in our modern Jacksonville facility. Perfect for candidates seeking work-life balance without compromising impact.
Why Join Us? Competitive compensation, comprehensive benefits package, and a supportive environment where your administrative skills directly improve patient care.
Responsibilities
- Manage patient scheduling, registration, and insurance verification via telehealth platform
- Handle inbound/outbound calls with professionalism and empathy
- Maintain accurate electronic health records (EHR) using Epic systems
- Coordinate telehealth appointments and virtual patient onboarding
- Process billing claims and manage correspondence securely
- Support clinical teams with administrative documentation tasks
- Uphold HIPAA compliance in all digital interactions
Qualifications
- Minimum 2 years medical reception experience
- Proficiency with EHR systems (Epic preferred)
- Exceptional communication and conflict resolution skills
- Strong attention to detail with data entry accuracy
- Ability to work independently in remote setting
- Knowledge of medical terminology and insurance protocols
- High-speed internet and quiet home office setup
- Florida medical administrative certification (CMA preferred)