Job Description
Join Carolina Health Solutions as a Remote-Friendly Medical Receptionist and become the first point of contact for our patients. We're seeking a compassionate professional to deliver exceptional administrative support in our hybrid work environment. Enjoy the flexibility of remote work while making a meaningful impact on patient care in Charlotte's thriving healthcare community.
Why Join Us?
- Hybrid work model with 3 remote days/week
- Comprehensive health benefits and PTO
- Career growth in a top-rated NC healthcare provider
- Modern EHR system with minimal patient data entry
Responsibilities
- Manage patient scheduling via Epic EHR system with 95% accuracy
- Handle telehealth calls and virtual check-ins remotely
- Verify insurance eligibility and collect co-pays virtually
- Maintain HIPAA-compliant electronic records from home office
- Coordinate with clinical teams using secure messaging platforms
- Process billing claims and documentation remotely
- Conduct virtual patient onboarding for new appointments
Qualifications
- 2+ years medical reception experience with EHR proficiency
- Remote work capability with dedicated home office setup
- Strong telecommunication skills for virtual patient interactions
- Certified Medical Administrative Assistant (CMAA) preferred
- Exceptional time management and organizational abilities
- Proficient with Microsoft Office and video conferencing tools
- Valid North Carolina healthcare background check clearance